Privacy Policy

1. How We Collect Your Data

We collect data directly from you when you submit a contact form, call, or visit our location.
Data collected may include: name, phone number, service request details, and communication preferences.
Customers provide their phone number and consent to receive text messages regarding appointments, service updates, reminders, billing notifications, and customer surveys.

2. How We Use Your Data

Your phone number and other data are used exclusively for service communications.
Explicit Assurance: Your mobile/opt-in data will not be shared with third parties for their marketing purposes. This applies to all messages sent by Tennessee’s Choice Plumbing.

3. Data Protection

Your information is stored securely and protected against unauthorized access.
Only authorized Tennessee’s Choice Plumbing staff have access to your data.

4. Messaging Terms & Conditions

4.1. Brand & Company

Brand: Tennessee’s Choice Plumbing
Company Name: Tennessee’s Choice Plumbing, LLC

4.2. Types of Messages

Receive messages about: appointment confirmations, service updates, reminders, billing notifications, and customer surveys.

4.3. Message Frequency

Message frequency may vary depending on services requested.

4.4. Message & Data Rates

Message and data rates may apply.

4.5. HELP Information

Text HELP for assistance with messages or questions about your data.

4.6. Opt-Out Instructions

To unsubscribe from all messages, reply STOP to any message. No further messages will be sent once you opt out.
Opt-out applies to all SMS messages sent by Tennessee’s Choice Plumbing, including updates, reminders, and surveys.

5. Opt-Out & Contact Information

5.1. How to Opt-Out

Reply STOP to any message to unsubscribe.
Reply HELP for assistance.
Opt-out is immediate and does not affect your ability to schedule services via phone, email, or in-person.

5.2. Contact Us

If you have questions about your data, messaging preferences, or need support:

Phone: 731-514-2416
Email: info@tennesseeschoiceplumbing.com
Physical Address: 1973 Palmersville Hwy #89, Dresden, TN 38225, United States

You may contact us directly to stop messages, ask questions about your data, or request additional support.

By submitting this form and signing up for texts, you consent to receive text messages from Tennessee’s Choice Plumbing at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes.

Tennessee’s Choice Plumbing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.